Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the „Information on the Data Controller“ section of this privacy policy.

How do we capture your data?

Your data is collected, firstly, when you provide it to us. This can include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems or with your consent when you visit the website. This primarily includes technical data (e.g. internet browser, operating system, or time of access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent for data processing, you can withdraw this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to complain to the relevant supervisory authority.

You can contact us at any time regarding this and other data protection queries.

2. Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to IONOS's privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If the appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Order processing

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally required contract under data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

By using this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g. during email communication) may have security vulnerabilities. It is not possible to protect data completely from access by third parties.

Information on the responsible body

The controller responsible for data processing on this website is:

JOERNS GmbH
Briloner Straße 21
34454 Bad Arolsen

Telephone: +49 (0) 5691-6287-0
E-Mail: info@joerns-gmbh.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on this Website

If you have consented to data processing, we shall process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, where special categories of personal data pursuant to Art. 9(1) GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing shall also be based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access of information on your end device (e.g. via device fingerprinting), data processing shall additionally be based on § 25(1) TDDDG. Consent can be withdrawn at any time. If your data are required for the performance of a contract or for the implementation of pre-contractual measures, we shall process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we shall process your data if this is necessary for the fulfilment of a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The respective legal bases applicable in individual cases shall be informed about in the following paragraphs of this privacy policy.

Note on data transfer to third countries not secured under data protection law and transfer to US companies not DPF-certified

Among other things, we use tools from companies based in third countries with inadequate data protection provisions, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We would like to point out that countries with inadequate data protection provisions do not guarantee a level of data protection comparable to that of the EU.

We wish to point out that the USA, as a safe third country, fundamentally has a comparable level of data protection to the EU. Data transfer to the USA is therefore permissible if the recipient has certification under the „EU-US Data Privacy Framework“ (DPF) or possesses suitable additional safeguards. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only transfer personal data to external parties if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the data transfer. When using processors, we only transfer our customers' personal data on the basis of a valid order processing agreement. In the event of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent that has already been given at any time. The lawfulness of the data processing carried out up to the point of withdrawal shall remain unaffected by the withdrawal.

Right to object in special circumstances and to direct marketing (Art. 21 GDPR)

If the data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. Please refer to this privacy policy for the respective legal basis on which processing is based. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING, INCLUDING PROFILING WHEREVER IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right of complaint to the responsible supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, rectification and deletion

You have the right at any time to free access to information about your stored personal data, its origin and recipients, and the purpose of data processing, and where applicable, a right to correct or delete this data, in accordance with applicable legal provisions. You can contact us at any time for this purpose, as well as for any further questions about personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us about this at any time. The right to restrict processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification, you have the right to request a restriction on the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection under Article 21(1) GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests take precedence, you have the right to request the restriction of the processing of your personal data.

Where you have restricted the processing of your personal data, that data may – apart from being stored – only be processed with your consent, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This page uses SSL or TLS encryption for security purposes and to protect the transmission of confidential content, such as orders or enquiries, that you send to us as the site operator. You can tell that a connection is encrypted by the fact that the browser's address bar changes from „http://“ to „https://“ and by the padlock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

4. Data Collection on this Website

Biscuits

Our websites use so-called „cookies“. Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable certain services from third-party companies to be integrated into websites (e.g. cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used for analysing user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping cart function) or for the optimisation of the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, the processing will be carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); the consent can be revoked at any time.

You can set up your browser to inform you about the placement of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If further cookies and services are used on this website, you can find out about this in this privacy policy.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie’s consent technology to obtain your consent for storing certain cookies in your browser or for using certain technologies, and to document this in a data protection-compliant manner. The provider of this technology is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg (hereinafter referred to as Borlabs).

When you visit our website, a Borlabs cookie is stored in your browser, which saves the consents you have given or your withdrawal of these consents. This data is not passed on to the provider of Borlabs Cookie.

The data collected will be stored until you request its deletion, you delete the Borlabs cookie yourself, or the purpose of data storage ceases to apply. Mandatory legal retention periods remain unaffected. Details on the data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs Cookie Consent technology is for obtaining legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Server request time
IP address

Merging this data with other data sources will not be carried out.

The processing of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to this end, the server log files must be collected.

5. Plugins and Tools

Google Fonts (local hosting)

This page uses so-called Google Fonts, provided by Google, for consistent font display. The Google Fonts are installed locally. No connection is made to Google's servers.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

OpenStreetMap

We use the map service from OpenStreetMap (OSM).

We embed the map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a third country with adequate data protection. This means that the United Kingdom has a level of data protection that corresponds to the level of data protection in the European Union. When using OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation. This may involve transmitting your IP address and other information about your behaviour on this website to the OSMF, among other things. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose.

The use of OpenStreetMap is for the purpose of attractively presenting our online services and making it easy to find the locations specified on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. Where corresponding consent has been requested, the processing shall be carried out exclusively on the basis of Art. 6(1)(a) of the GDPR and § 25(1) of the TDDSG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDSG. Consent can be withdrawn at any time.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter referred to as „Wordfence“).

Wordfence is used to protect our website from unwanted access or malicious cyber-attacks. For this purpose, our website maintains a permanent connection to Wordfence's servers, allowing Wordfence to compare its databases with the access made on our website and block it if necessary.

The use of Wordfence is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the most effective protection of their website against cyberattacks. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) of the GDPR and § 25(1) of the TDDP, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDP. Consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Order processing

ManageWP

We manage this website with the help of the ManageWP tool. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter referred to as ManageWP).

ManageWP allows us to monitor the security and performance of our website, among other things, and to create automatic backups. ManageWP therefore has access to all website content, including our databases. ManageWP is hosted on the provider's servers.

The use of ManageWP is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in operating their website(s) as effectively and securely as possible. Where appropriate consent has been requested, processing is carried out solely on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

The company has certification under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, designed to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/4957.